Last Updated: 24 August 2025

ThreeLeaf Learning Center (“ThreeLeaf”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information
Name, contact number, email address, mailing address, and other information provided during registration or enquiry.

Account and Membership Information
Login credentials, purchase records, workshop enrolments, loyalty points, referral information, and account activity.

Payment Information
Billing details and transaction records. Payment information is processed securely via third-party payment gateways; we do not store full payment card details.

Learning & Interaction Data
Class participation, e-learning progress, feedback, surveys, reviews, and communication records.

Technical & Usage Data
IP address, browser type, device information, cookies, analytics data, and website usage patterns.

2. How We Use Your Information

We collect and use personal data for the following purposes:

  • To create, manage, and administer your account or membership

  • To process purchases, workshop enrolments, and payments

  • To deliver learning services, course materials, and educational content

  • To communicate with you regarding orders, classes, updates, or customer support

  • To send marketing, promotional, and educational information relevant to your interests

  • To invite you to WhatsApp groups, community platforms, or learning channels

  • To improve our services, website functionality, and user experience

  • To comply with legal, regulatory, and contractual obligations

3. Consent & Marketing Communications

By accessing our website, registering for workshops or memberships, making purchases, or submitting your information in any form, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

You also consent to being contacted by ThreeLeaf via:

  • Email

  • WhatsApp

  • SMS

  • Phone calls

  • Other communication platforms

for purposes related to:

  • Account administration and transactions

  • Course and workshop updates

  • Customer support

  • Educational content and marketing promotions

Do Not Call (DNC) Registry

If your Singapore telephone number is registered with the DNC Registry, your continued use of our services or provision of your contact details constitutes clear and unambiguous consent for us to contact you for relevant business and marketing purposes, in accordance with PDPA.

Withdrawal of Consent

You may withdraw your consent at any time by:

  • Clicking the unsubscribe link in our emails

  • Replying “STOP” to WhatsApp or SMS messages

  • Contacting us at info@threeleaflearning.com

Requests will be processed within a reasonable timeframe in accordance with PDPA requirements.

4. Disclosure of Personal Data

We do not sell or rent your personal data.

We may disclose your data to:

  • Service providers (IT vendors, CRM systems, payment gateways, logistics partners)

  • Educational partners or affiliated entities within the ThreeLeaf ecosystem

  • Government or regulatory authorities where required by law

All third parties are contractually bound to protect your data and use it only for authorised purposes.

5. Cross-Border Data Transfers

Your personal data may be transferred, stored, or processed outside Singapore (e.g. cloud hosting, email systems, analytics tools).

Where such transfers occur, ThreeLeaf ensures that:

  • Comparable standards of data protection are applied

  • Reasonable safeguards are in place in accordance with PDPA requirements

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws.

When data is no longer required, it will be securely deleted or anonymised.

7. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal data from unauthorised access, disclosure, alteration, or loss.

However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Data Accuracy

You are responsible for ensuring that the personal data you provide is accurate, complete, and up to date. Please notify us of any changes to your personal information to ensure effective service delivery.

9. Children and Minors

Our services are primarily intended for adults.
If personal data of a minor (below 21 years old) is collected, it is assumed that parental or legal guardian consent has been obtained.

10. Cookies & Analytics

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyse website traffic

  • Improve platform performance

You may disable cookies through your browser settings, although some features of the website may not function properly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies independently.

12. Your Rights Under PDPA

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or outdated information

  • Withdraw consent or request deletion of your data (subject to legal limitations)

Requests may be submitted using the contact details below.

13. Contact Us

For any questions, requests, or complaints relating to this Privacy Policy or personal data protection, please contact:

ThreeLeaf Learning Center
📧 Email: info@threeleaflearning.com
🌐 Website: https://www.threeleaflearning.com

14. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be published on our website with the updated effective date.